Free shipping on All Orders Over $60
Free standard shipping on orders over $60
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Size | Bust | Waist | Pants Length | |||
CM | INCH | CM | INCH | CM | INCH | |
S | 95 | 37.40 | 67 | 26.38 | 130 | 51.18 |
M | 100 | 39.37 | 72 | 28.35 | 131 | 51.57 |
L | 105 | 41.34 | 77 | 30.31 | 132 | 51.97 |
XL | 111 | 43.70 | 83 | 32.68 | 133 | 52.36 |
2XL | 117 | 46.06 | 89 | 35.04 | 134 | 52.76 |
3XL | 123 | 48.43 | 95 | 37.40 | 134 | 52.76 |
At Aumora we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
====================>> RETURN POLICY <<====================
If you are not happy about your purchase, 14 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
Please note: Shipping costs are non-refundable.
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via customer@aumora.com
including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.
====================>> CANCELLATION <<=====================
If you are cancelling your order which has not yet to be shipped out, please kindly contact us via customer@aumora.com For the fastest resolution, please include your order number. Thanks!
If you are canceling orders when your parcel has already been shipped out or on its way to destination, please contact us and then kindly refuse to accept the parcel since we are not able to call it back at that time. we will refund your payment after deducting shipping costs. Refund will be issued as soon as parcel begins to return.
====================>> Warranty <<========================
This warranty only covers manufacturing defects and does not cover:
No returns/exchanges for products with water exposure will be accepted.
====================>> REFUND POLICY <<====================
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You Can Get A Full Refund
Please Note: Refund will go back to your account in 3-5 business days.
SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
DAMAGED ITEM / LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
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